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Aug 6, 2019

Use SmartHub to pay bill, report outage and monitor energy use

Use SmartHub to pay bill, report outage and monitor energy use

Petit Jean Electric Cooperative members not only can pay their bill through SmartHub, but they also can report a power outage and monitor their home or business’ energy
usage 24 hours a day, seven days a week.

Access SmartHub at www.pjecc.com or on your phone or tablet with the free app. (See sidebar for app download information.)  If you’ve never used SmartHub, you will need to create an account first. Be sure to have your account number, last name or business name, last 4 digits of SSN or tax ID number and email address.

SmartHub features

  • Sends an e-mail notification when a new electric bill is generated. The e-mail includes a link for easy navigation to your billing information. You can use SmartHub to review account information and pay your electric bill, or you may choose to pay in a different manner.
  • Allows you to pay electronically using a Visa, MasterCard or Discover card or an electronic check transaction.
  • Displays posting of payments in real time.
  • Allows you to schedule payments up to 30 days in advance.
  • Provides billing information and payment history.
  • Outlines energy usage in graphs.
  • Allows you to enroll in Paperless Billing.
  • Let’s those with multiple accounts pay with a single payment.
  • Provides an easy way to report a power outage. This feature works especially well for members with multiple accounts.

Don’t want to create an account? You can pay using SmartHub’s Pay Now feature using just your account number and last name or business name.

Download free SmartHub app

  1. Search for “SmartHub” in the Apple iTunes App Store or Android Market.
  2. Download the app to your phone or tablet.
  3. Press the “By Name” button.
  4. Type “Petit Jean Electric Cooperative” as your provider and hit “Confirm.”
  5. Enter your login information, or click “New User” to create an account.

Need help? Call the co-op at 800-786-7618 during regular business hours.

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