A typical billing cycle is approximately 30 days. The number of days in a billing cycle will vary. Each mailed billing statement reflects the previous billing cycle. For example, electricity used between January 28th and February 27th will be reflected in the March billing statement. Bills are mailed the first day of the month, or as close to the first as possible. All billing statements will contain the following information:
- Member's name
- Period covered by the bill
- Current and previous meter reading
- Number of kWhs used
- Charges for electricity, all taxes, charges for non-utility merchandise or services purchased through the utility.
- Any previous balance due
- Date bill was mailed
- Total amount of bill
- Due date of bill
- Rate code applicable to the bill
- Charges for any adjustments
- Name, address, and phone number of the cooperative