Our bills are figured by computer, which operates on information fed into it. If after figuring your bill according to the rate schedule you feel a mistake has been made, please contact us and we will re-figure the bill for you and explain the procedure used. If the bill was actually incorrect, we will make an adjustment on your bill before payment is made. If an overpayment has already been made, we will credit your next bill with the amount of overpayment.
