No, Prepay Program members will not receive a monthly statement.
- Account Access: Prepay Program members can access their account information at any time via Petit Jean Electric’s online SmartHub portal.
- Usage Monitoring: Members who are participating in the Prepay Program are encouraged to check their electric usage and balance often.
- Low Balance Notifications: By default, you will receive a notification when your account has a credit balance of $15 or less.
- Notification Methods: Members can receive the default $15 or less minimum balance notification via any one or all of the following methods:
- Text
- Phone message
You will receive notifications via the methods for which you provide contact information.